Informativa sulle spedizioni

Last updated: September 1, 2026
At Lume Accessories, we strive to deliver your order as quickly and safely as possible. Below you will find everything you need to know about our shipping process, delivery times, and rates.

1. SHIPMENT PROCESSING TIME
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note: If we experience a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment of your order, we will contact you immediately via email.

2. SHIPPING RATES & DELIVERY ESTIMATES
We offer reliable shipping to customers in The Netherlands and select European countries. Shipping charges for your order will be calculated and displayed at checkout.
  • The Netherlands: Estimated delivery time is 1 to 3 business days after processing.
  • European Union (EEA): Estimated delivery time is 3 to 7 business days after processing, depending on the destination country.
Shipping Costs:
  • We offer Free Shipping on all orders within The Netherlands above [VUL HIER JE BEDRAG IN, BIJV. €50] / OR: We charge a flat shipping fee of [VUL BEDRAG IN, BIJV. €4,95] for domestic orders.
  • International shipping rates are calculated at checkout based on weight and destination.
3. WRONG ADDRESS & DELIVERY TO PO BOXES
Please ensure that your shipping address is correct and complete at the time of checkout. Lume Accessories is not responsible for orders that cannot be delivered due to incorrect or incomplete address details provided by the customer.
We do not ship to PO Boxes or military addresses.

4. SHIPMENT CONFIRMATION & TRACK & TRACE
Once your order has been handed over to our shipping partner (e.g., PostNL or DHL), you will receive a Shipment Confirmation email containing your Track & Trace number(s). You can use this number to track the status and estimated delivery time of your package in real-time.

5. DAMAGES AND LOST PACKAGES
Lume Accessories is responsible for your order until it is delivered to your address.
  • If you receive your order damaged, or if the package is lost during transit, please contact us immediately at Wearlume1@gmail.com.
  • Please save all packaging materials and damaged goods, and take photos if possible, so we can file a claim with the carrier and resolve the issue for you quickly.
6. CUSTOMS, DUTIES, AND TAXES (FOR INTERNATIONAL ORDERS)
Lume Accessories is not responsible for any customs and taxes applied to your order when shipping outside the European Union. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

7. QUESTIONS & CONTACT
If you have any questions about the status of your shipment or our shipping practices, please do not hesitate to contact us at Wearlume1@gmail.com.